Category: Series 1: Psychology of Informatics
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The Human-First Approach to Data-Driven Leadership
The data won’t save you, but a shared definition of what that data means just might. A synthesis of Series 1 for clinical leaders. Read more
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Goal Displacement: The Cobra Effect
What happens when a metric becomes a target? It stops being a metric and starts being a threat. The Cobra Effect is alive in your EHR. Read more
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Availability Bias: The Silence of the Unseen
What if we are optimizing for the patients who aren’t showing up? When we follow data blindly, we’re not closing gaps. We’re automating them. Read more
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The Representative Heuristic: Proxy over Proximity
The dashboard says Green. The clinic floor is screaming Red. Psychologists have a name for that gap—and it’s costing patients. Read more
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The Base Rate Fallacy: The N of One
One dramatic adverse drug reaction can derail years of evidence-based practice. Informatics tries to fight this with CDS—and usually loses. Read more
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The Narrative Fallacy: Chasing Ghosts in the Noise
When we see a three-day spike in Length of Stay, the brain doesn’t see a statistical outlier—it sees a story. And then we build expensive fixes for ghosts. Read more
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The Framing Effect: Stress-Test Context
A “90% Survival Rate” and a “10% Mortality Rate” are identical statistics. Your brain doesn’t treat them that way—and neither does your CDS. Read more
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The Data-Only Delusion: Informatics as a Behavioral Science
We built the dashboards and polished the metrics. We forgot the most glitch-prone processor in the system: the human brain. Read more